Earlier this year I talked in the Get Back to Design Facebook group about getting referrals for your business. This is by far one of the easiest ways to get more work and more clients. But here’s the thing – to get referrals you want to make sure your clients have a great experience while working with you so that they’re excited to tell everyone they know to work with you.
Creating a great client experience takes giving special attention to each step in your process, and it has more benefits than just getting more referrals from your past clients. So in this week’s episode we’re going to break down a few things you can do to create a great experience for your clients and the other benefits it’ll have for you.